OCWF Pre-order Policy (COVID-19)!
To Our Clients,
Due to recent growing concerns pertaining to COVID-19, we want to ensure you we are taking several precautionary measures for the health and safety of our customers and team members. Our goal is to do everything we can to help you keep your operations up and running and people safe during this unprecedented and evolving situation.
Effective immediately OCWF is imposing a strict order policy as follows: we will require a 25% nonrefundable security deposit towards all orders under $300; 50% on orders over $300 in the event cancellations, otherwise it will just go towards the balance of the order. If an order is cancelled, we ask (5) days or more for cancellation notification, without a refund or security deposit. If we only receive (4) days or less, you are responsible for the full remaining balance of the order (non-refundable). Please be advised, at this point, as the product is already been purchase and in OCWF’s facility.
If you have any questions please do not hesitate to contact us directly.
Jesus Gomez & Jasmine Gomez-Gonzalez